Patients want anytime appointment scheduling.
Book more eye-care demand before patients drift to another provider
PatientFlo answers exam requests, routes urgent eye symptoms, handles optical questions, and recovers annual recalls before patients drift to another provider.
Exam scheduling
Book routine and medical eye exams after-hours with insurance, provider, and location fit captured up front.
Exam revenue begins before refraction or optical spend.
Annual eye exam
PatientHi, I need to schedule an eye exam and get new contacts.
PatientFloI can help with that. Are you an existing patient with ClearView Vision?
PatientYes.
PatientFloGreat. May I have your full name?
PatientAnna Smith.
PatientFloThanks, Anna. And your date of birth?
PatientMarch 14, 1989.
PatientFloThank you. Is this for a routine annual exam, a medical eye concern, or both?
PatientRoutine annual exam, and I need my contact lens prescription updated.
PatientFloGot it. Are you having any new eye pain, sudden vision changes, flashes, or floaters today?
PatientNo, nothing like that.
PatientFloPerfect. Do you prefer a specific doctor or location?
PatientThe downtown office is best. I can do Friday morning if anything is open.
PatientFloI found Friday at 10:10 AM with Dr. Nguyen for an annual eye exam and contact lens evaluation. Would that work?
PatientYes, that works.
PatientFloDone. You’re booked for Friday at 10:10 AM. Please bring your current glasses, contact lens boxes, and any updated vision benefits card if you have one.
PatientGreat, thank you.
PatientFloYou’re welcome. I’ll send the confirmation and visit details by text.
Available vision EHR and practice management integrations
RevolutionEHR
Eyefinity
OfficeMate
Crystal PM
Compulink
My Vision Express