Convert more consult calls before patient interest cools off

PatientFlo answers treatment inquiries, qualifies demand, books consults, follows up on packages, and recovers cancellations before openings lose value.

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Consult booking

Capture consult intent, treatment interest, timing, and budget while the lead is warm.

Industry benchmarkSource

22.25%

Med-spa bookings cancel on average.

Revenue at stake

$300K+

Annual booking value exposed at a $1.4M location.

Demo recording

New consult request

1:52

PatientHi, I want to ask about skin treatments.

PatientFloYou’ve reached Flo, an AI assistant for Radiant Aesthetics & Wellness. I can help schedule a consult. Are you interested in face, body, or wellness services?

PatientFace treatments. I have some redness and texture I want to improve.

PatientFloI can help with that. Are you a new client with Radiant, or have you visited before?

PatientI’m new.

PatientFloWelcome. May I have your full name?

PatientAnna Smith.

PatientFloThank you. And your date of birth?

PatientMarch 14, 1989.

PatientFloThanks, Anna. For facial redness and texture, the team usually starts with a skin consult so they can review goals, timing, and what treatments are appropriate. Are you hoping to come in this month or next month?

PatientNext month would be better.

PatientFloI found consult openings Tuesday, July 7 at 4:30 PM or Thursday, July 9 at 10:00 AM. Which works better?

PatientTuesday at 4:30.

PatientFloGreat. I’ll book Anna Smith for a new skin consult on Tuesday, July 7 at 4:30 PM.

PatientPerfect.

PatientFloDone. You’ll receive a confirmation text with the address and intake link.