Answer more urgent-care calls before high-intent patients move on

PatientFlo books same-day urgent-care visits, captures visit reason, screens symptoms for escalation, and routes patients to the right next step.

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Urgent booking

Capture same-day demand and route patients while intent is still acute.

Market signalSource

200M+

U.S. urgent-care visits happen annually.

Net revenue per visit

$132

Average net revenue per urgent-care visit.

Demo recording

Same-day visit booked

1:48

PatientHi, do you have any appointments today?

PatientFloYou’ve reached Flo, an AI assistant for Lakeside Urgent Care. I can check same-day openings. Are you calling for yourself?

PatientYes.

PatientFloMay I have your full name?

PatientAnna Smith.

PatientFloThank you. And your date of birth?

PatientMarch 14, 1989.

PatientFloWhat would you like to be seen for today?

PatientA sore throat and low fever. It started last night.

PatientFloI can help book that. Before I check times, are you having trouble breathing, chest pain, fainting, severe dehydration, or swelling of your lips or throat right now?

PatientNo, none of that.

PatientFloThanks. The Downtown clinic has 2:20 PM and 3:10 PM available today. The current arrival wait is usually about 15 to 25 minutes. Which works better?

Patient2:20 PM works.

PatientFloGreat. I’ll book Anna Smith for today at 2:20 PM at Lakeside Urgent Care Downtown for sore throat and fever.

PatientThat’s right.

PatientFloDone. Please bring a photo ID and insurance card if you have one. You’ll receive the confirmation and check-in link by text.

PatientThank you.

PatientFloYou’re welcome.