Industry benchmarkSource
$1.2K–$2.7K
Lower downstream cost when PT starts early.
Convert more therapy referrals before patients fall out of care
PatientFlo handles referral calls, captures therapy needs, schedules evaluations, and recovers waitlist and cancellation gaps before therapist time goes unused.
2 / 4
Evaluation scheduling
Move patients from referral to evaluation while early therapy still changes utilization.
$7.2B
Potential national savings from immediate or early PT access.
Demo recording
1:16Post-op evaluation booked
PatientHi, I had shoulder surgery and my surgeon said I should start physical therapy this week.
PatientFloI can help schedule the initial evaluation. Are you a new patient with Lakeside Therapy?
PatientYes.
PatientFloGreat. May I have your full name?
PatientAnna Smith.
PatientFloThanks, Anna. And your date of birth?
PatientMarch 14, 1989.
PatientFloThank you. What type of surgery did you have?
PatientRotator cuff repair on my left shoulder.
PatientFloWhen was the surgery?
PatientTwo weeks ago.
PatientFloDid your surgeon recommend when the first evaluation should happen?
PatientThey said this week if possible.
PatientFloGot it. Which surgeon or practice referred you?
PatientDr. James Whitaker at Northside Ortho.
PatientFloDo you know if the protocol says passive range of motion only, or are you not sure?
PatientI think it says passive motion only for now.
PatientFloThank you. Which location works best for you?
PatientMidtown.
PatientFloDo mornings, afternoons, or evenings work best for the evaluation?
PatientMornings.
PatientFloI found an initial evaluation Thursday at 8:30 AM with Sarah, who treats post-op shoulders. Would that work?
PatientYes, that’s perfect.
PatientFloDone. You’re booked for the initial evaluation Thursday at 8:30 AM. I’ll send the confirmation and protocol upload link now.
PatientThank you.
PatientFloYou’re all set, Anna. Please bring the post-op instructions if you have a printed copy.
Available rehab EHR and practice management integrations
WebPT
Raintree
Prompt EMR
Clinicient
TheraOffice
Jane App