Route more primary-care calls before access leakage hits the schedule

PatientFlo separates routine scheduling from clinical handoffs, books primary-care visits, and recovers follow-ups without burying the front desk.

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Inbound scheduling

Route new and established patients by reason, provider, location, and availability without adding front-desk work.

Industry benchmarkSource

23.5 days

Average wait to see a family medicine physician.

Capacity unlocked

75–330 hrs

Annual scheduling capacity unlocked per provider panel.

Demo recording

1:18

PatientHi, I need to see my doctor next week.

PatientFloI can help with that. Are you an existing patient with Cedar Primary Care?

PatientYes.

PatientFloGreat. May I have your full name?

PatientAnna Smith.

PatientFloThanks, Anna. And your date of birth?

PatientMarch 14, 1989.

PatientFloThank you. Is this for a new issue, a follow-up, or an annual visit?

PatientA follow-up for blood pressure. My doctor wanted to check it after changing my medication.

PatientFloGot it. Are you having chest pain, trouble breathing, severe headache, or any new symptoms today?

PatientNo, nothing like that.

PatientFloDo you prefer Dr. Martin or any provider on your care team?

PatientDr. Martin if possible. Mornings are best.

PatientFloI found Tuesday at 9:20 AM with Dr. Martin, or Thursday at 8:50 AM with a nurse practitioner on the care team. Which works better?

PatientTuesday at 9:20 works.

PatientFloDone. You’re booked for Tuesday at 9:20 AM with Dr. Martin for your blood pressure follow-up.

PatientThank you.

PatientFloYou’re welcome. I’ll send the confirmation now.